Returns & Exchanges

At AZURR, we want you to be completely satisfied with your fashion find, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that if the fit or style isn't perfect, we'll help you find your next favorite piece hassle-free.

Return Process

• 1.
  Initiate Your Request

  Log into your AZURR account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label via email.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Drop Off the Shipment

  Affix the prepaid label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.